How and when we collect information
We collect "personal" information from you when you provide it to us: If you purchase a product from us, we may collect your name, mailing address, telephone number, credit card number and email address. If you sign up to receive our email updates, we will collect your email address.
What we do with your information
The personal information that you give us when you place an order is used to process and fulfill your order. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services. We do not rent, trade or share your email address or other personal information with any one else for any purposes unless you give us your consent.
We partner with one or more credit card processing companies to assist us in processing payments. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
How you can you opt out of certain communications
If you are no longer interested in receiving email updates and other information from us, you'll find instructions for opting out of those communications in the footer section of our emails. Note that you may still receive customer service related communications from us, such as Order Confirmation and Shipping Confirmation emails.
Our site links to other websites
IP address and cookies
We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your IP address. Non-personal information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in improving our site experience to serve you better.
Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect all personal information. Financial transactions are conducted through Stripe, which maintains strict administrative, technical, and physical procedures to protect information stored in their servers, which are located in the United States. Stripe uses industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.
Please click here for more information on Stripe security measures and practices.
Our website and services are directed to the general public. We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that children under the age of 13 are accessing our website or using our Services. If we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us at firstname.lastname@example.org.
Updating your personal information
If your personal information changes, you may correct, update or remove personal information previously provided to us by contacting our customer service department at email@example.com.
We reserve the right, in our sole discretion, to make changes to this Policy from time to time. Please review this Policy periodically to check for updates. The new policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent with it.
Updated: September 1, 2015